Server Management Services
- Orderly system start-up & shut-down of server.
- Monitoring CPU utilization, disk space usage etc. using server management tools.
- Resolving Server problems
- Managing user accounts-creating / modifying / deleting users & groups.
- Installation of OS, upgrades on the same Server, if required.
- Back-up & DR of Servers
- Maintain Log sheets of back-up taken.
Anti-Virus Management & Control Services
- At sites with on site support.
- Updating the anti-virus tool on all servers, PCs/ Laptops on weekly basis
Asset Management Services
- Create hardware asset database by recording information such as configuration details, serial number, asset code, warranty & AMC details.
- Record of installation of new machines, movement within site locations, changes in configuration.
- Create software inventory, record license, version number & registration details.
- Notifying about contract renewals.
- Maintain soft copy of all details.
Mail / Messaging System Administration Service
- Administration of mail servers at all locations.
- Updating the server software by applying patches/ updates.
- User account management.
- Monitoring performance & mail boxes.
- Implementation of mail policies.